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AN ORDERRING LTD PLATFORM
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HOW DENTISTRING WORKS

Your practice answers.
Even when you can’t.

A professional first response, an approved next step and a clear record for your team. Set up around your practice — from the greeting to the diary rules.

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THE CALL, STEP BY STEP

Try the calls your
practice takes every day.

Choose a scenario. See what the receptionist checks, what it confirms and what your team receives. This is an interactive example, using fictional patient details.

DentistRing is answering00:38
DR
INCOMING PRACTICE CALLA new appointment

“Could I book a check-up next week?”

“I can help with that. Are you already a patient at the practice?”
ILLUSTRATIVE CALL OUTCOMECheck-up · Tuesday, 10:30
YOUR PRACTICE. YOUR RULES.DEMO DATA
WHAT HAPPENS ON THE CALL

A new appointment

  1. 01Establish the patient’s details
  2. 02Check the approved appointment type
  3. 03Offer a suitable available slot
  4. 04Read back and confirm the booking
Diary actions depend on a connected, approved integration.
A visual rehearsal. No live call or appointment is created.
YOU DECIDE WHEN IT ANSWERS

Your phone.
Your diary. Your call.

Start with the calls your team cannot reach. Extend coverage when it suits your practice. You approve how calls are routed and which requests are handled.

ILLUSTRATIVE ROUTINGPatient calls your practice
Your reception team
If unanswered → DentistRing

Team first. Additional capacity when needed.

Preview only. Your live routing is agreed during setup.
SET UP CAREFULLY. TESTED BEFORE ACTIVATION.

Four steps to a better
answered phone.

01

Understand

Review your telephone setup, call patterns, software and reception needs.

02

Configure

Approve the greeting, appointment types, patient checks and handover instructions.

03

Rehearse

Test the ordinary calls, the difficult requests and the things that must go to a person.

04

Activate

Enable the agreed scope after the checks pass, then review how calls are handled.

EVERY CALL, ACCOUNTED FOR

Know what was said.
See what needs doing.

A booking is useful. A clear record of how it happened is better. Review call summaries, appointment activity and requests that need your team’s attention from the practice portal.

Explore the practice portal demo The portal preview contains fictional demonstration records.
DENTISTRING / PRACTICE CONTROL
Today’s callsDEMO PRACTICE
12Calls answered
4Appointments
2Follow-ups
09:14
Check-up bookedTuesday · 10:30
Booked
09:27
Appointment changedFriday · 14:00
Updated
09:42
Treatment questionDental team callback
Open portal demo
THE BOUNDARIES MATTER

Reception support.
Clinical questions go to your team.

No clinical guesswork

Clinical questions follow your approved escalation pathway. The assistant does not diagnose or recommend treatment.

No invented availability

Appointment actions require an approved connection and valid diary availability. Uncertain requests go to your team.

No silent handovers

Callbacks and exceptions are recorded so your practice can see what needs attention.

LET THE RECEPTIONIST DO THE TALKING

Put your next
receptionist to the test.

Ask for a check-up. Move an appointment. Request a callback.
Start with the calls your team knows best.

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